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Button automation for HTTP GET is intermittent

Sheik Hassan May 27, 2024

I set up an automation as follows:  Do a 'get url' on the specified URL on a server when a button is clicked.

Results:
When I click the button, the url is sometimes fetched successfully. Sometimes I get a 'Socket is closed' error in the Automation logs. It seems like if I wait 10+secs or so then click the button again, it works but not always.
At this point I am not sure if the issue is on the Trello side or on the server side. Is there someplace I can view the actual http signaling exchange? The only logs I see are those from the Automation Logs which does not say much other than what I indicated above.
Thx!

1 answer

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2024

Hi Sheik,

Thanks for reaching out!

Hmm, our team will need to investigate this further. I've gone ahead and created a support ticket on your behalf – you should receive an email notification soon. You can also access the ticket at https://support.atlassian.com/requests/TRELLO-199190/.

All the best,

Lara
The Trello Team

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