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Butler rule automation for when custom field is set is not working

Kim Lemmon
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August 10, 2023

I have set up automation to copy a card from another board and add it to a specific list. That is working. Then I want the custom fields on the copied card to create individual cards named by the custom field value when the custom field is not blank.

when custom field "_Web Post" is set in a card in list "Scheduled Waiting on Content", copy the card to the top of list "Scheduled Waiting on Content", rename the card to "{customfieldvalue}"

 

It is working but it is creating cards without names when the custom field is empty. I only want it to create cards when the custom field has text.

1 answer

1 vote
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 11, 2023

Hi Kim, welcome to the Atlassian Community!

This is indeed a weird behavior. I tested with my board and wasn't able to reproduce this issue. Which field type did you set for the "_Web Post" Custom Field?
Did you try to use wildcards? Maybe it helps solve your issue: https://support.atlassian.com/trello/docs/pattern-matching-and-wildcards/

If you want to investigate further, would you mind reporting the bug by creating a ticket here: https://trello.com/contact

Kim Lemmon
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August 14, 2023

They are text custom fields that are a duplicate of Amazing Fields data. I don't think I can use a wildcard pattern because every custom field has different information every time it is set.

Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2023

Hi Kim,

We would need to test it with Amazing Fields and check if this is an issue with the Power-Up or Trello. I can see that you already created a ticket with us, so my colleague Guilherme will help you with this.

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