Butler not moving cards to other board when automated to?

[Drive Time Show]

Hi,

We have Trello Premium and I am managing boards for a radio show.

Once a show has aired, we have automated Butler to move these to a separate 'Archive Board' using the following automation:

on the day a card is due at 8:00 pm, move the card to the top of list "Organise" on board "Aired Shows | Archive Database"

This worked for the first few days it was active, however, has randomly stopped working and we have to transfer the cards across manually. Could someone please help me figure out why this command is not being actioned? Or if there is another way to add this automation in?

Kind regards

[Sagar Rao]

Hey! 

We would need to check the Command Log to see if there are any errors as to why it did not trigger the automation. Here are the instructions for the same - https://support.atlassian.com/trello/docs/opening-the-command-log/ 

Also, you could log a ticket with us to look into this further - https://trello.com/en/contact#/

Thanks!