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Butler button not visible to other board members

Mathias Dirksmeier May 5, 2021

Hi all, 

I created a custom butler button that counts up the number in a custom field (each click, plus 1) and it works perfectly fine for me. However, all other users on my board cannot see it. 

The button is:

  • "enabled on this board"
  • "enabled on all boards on this workspace"
  • "shared with workspace"
  • "enabled by default" (in the edit settings)

Do you know why? Is this the intended behavior? I am using the free version and really hope that this is not the issue here. 

 

Thanks so much, looking forward to your ideas/insights!

1 answer

0 votes
Felix
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2021

With the settings you described, other users should be able to see the button.

Reach out to Trello Support at https://trello.com/contact - they'll be able to help you debug why it's not working for you.

João Paulo Muguet August 3, 2022

I'm having the same issue, with simpler actions on the button. In my situation, when i enable the "share with workspace" the button on the card disappear even for me, reappearing Back when I disable the "share with workspace" option.

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