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Butler button not visible to other board members

Hi all, 

I created a custom butler button that counts up the number in a custom field (each click, plus 1) and it works perfectly fine for me. However, all other users on my board cannot see it. 

The button is:

  • "enabled on this board"
  • "enabled on all boards on this workspace"
  • "shared with workspace"
  • "enabled by default" (in the edit settings)

Do you know why? Is this the intended behavior? I am using the free version and really hope that this is not the issue here. 


Thanks so much, looking forward to your ideas/insights!

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 05, 2021

With the settings you described, other users should be able to see the button.

Reach out to Trello Support at - they'll be able to help you debug why it's not working for you.

I'm having the same issue, with simpler actions on the button. In my situation, when i enable the "share with workspace" the button on the card disappear even for me, reappearing Back when I disable the "share with workspace" option.

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