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Butler Report - Last Comment variable?

nicole October 31, 2019

I'm loving Butler, and recently found the reports function. 

I'm wondering if there's a variable that I can use that would pull the last comment on the card? 

I see {commenttext} when the comment is the trigger, but that doesn't seem to work in a report?

I could see this adding some richness to my customer service reports :) 

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December 7, 2019

Hi 

You can use the commenttrigger to store the comment in a new card (use itemname to save the comment) which will be added in a dedicated list.

After you can create a report from this specific list.

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