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[Butler] Post commant action results in CANT_PARSE_COMMAND

Sam Row
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October 12, 2022

I want a simple rule that posts a comment when the card is added to a certain list "Working on".

 

When doing that I get a CANT_PARSE_COMMAND error. DeepinScreenshot_select-area_20221012151719.png

 

Please help me to fix this.

2 answers

0 votes
Andrew Fecenko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2022

@Sam Row I believe this is caused by a browser extension that modifies the browser page. We've seen this issue occur when people are using the Grammarly extension for example. The easiest way to check if extensions are at fault would be to open an incognito browser window or to disable your extensions temporarily and then try re-creating the command.

0 votes
Brittany Joiner
Community Leader
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October 12, 2022

@Sam Row you might just have a random space in there or something - that basically just means some syntax is wrong. I think it might be something with `post comment New status: working on` and then saying the same thing below it. Try deleting that action, and then select the post comment action and paste the comment in the box there. 

It should look like this with no text on the top line next to post comment

image.png

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