When creating a Butler Card Button and selecting the option to Close Card, when the card button is clicked, it successfully performs the Action(s), but doesn't close the card. I've tried deleting the button and recreating new buttons, clearing out browser cookies and cache, etc., with no luck. This issue occurs on all boards, and there are no errors in the Command log.
Not sure why this site only allows for "Answer" and not add comments.
I don't have an answer but can confirm Butler is NOT closing cards when the action is complete. I have been using Butler for a while and I can tell you that this used to work. It only recently stopped working.
I only have a free account, so I cannot report this to Support.
@Dirk Hofmann as above, I just tested this and it works for me, I'd recommend doing a screencast with loom.com showing the behaviour and submitting it to trello support by going to trello.com/contact and submitting the question to trello rather than to the community (you'll need to scroll past their automated suggestions to get to the button to submit your question to the trello team).
@Luca Cavallini I suggested that they record it happening and send it to Trello support rather than asking in the community, I recommend you do the same.
FYI “works for me” has been a resolution in bug tracking software since time immemorial. Reproducing a problem is exactly how software development works.
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