Bug Tracking with Trello

Our company develops a mobile app on iOS & Android with around 3 million users.

When our QA tests during a sprint he raises Trello tickets for bugs - no problem.

When a user reports a bug in the live app it is likely reported to a support staff member who is not part of the project team. 

If it is just one user reporting an issue we may want to log it and see if other reports come in - and link them together.

I know I can create a Trello board just for bugs, but is there any Best Practice Documentation? Anyone with experiences that work for the?



1 answer

1 accepted

Hi Liam,


While we don't have any Best Practice documentation about that, I do have a couple of resources to share.


In Trello's Team Playbooks, we have an example Bug Reports board that you might get some ideas from: https://trello.com/teams/support


Marker also has an Inspirational Board for Bug Tracking that you can see here: https://trello.com/b/BqfIiceR/bug-tracking-tool-with-trello


As well as an accompanying blog post about their process: https://blog.trello.com/how-to-transform-trello-into-a-powerful-bug-tracker-with-the-marker-power-up


Hopefully those can give you some great ideas!

Thanks for the reply. 

I can adapt a lot of that for what we do.

We will need to be careful about duplicate bugs reported as the list of bugs grows - not that we have a buggy app of course ;-)

Kind regards,


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Apr 23, 2018 in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

988 views 14 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you