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mosope oluleye
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July 5, 2023

Subject: Request for Refund and Cancellation of Unwanted Premium Package Subscription


I am writing to express my dissatisfaction regarding an unauthorized charge for a premium package on my account. To the best of my recollection, I never signed up for such a package, and I was surprised to discover that I was billed for it last year. Despite my efforts to cancel the subscription, I encountered multiple hurdles when attempting to resolve this issue with my bank, as well as navigating through your online platform.


I have once again been charged for the premium package, and I am desperate to cancel the subscription as promptly as possible. Considering I have not utilized any of the services offered under this package, I kindly request that you reimburse the full amount of the charges levied against my account.


Thank you for your prompt assistance in resolving this matter. I trust that you will handle this complaint with the utmost urgency and professionalism. I sincerely hope to receive a favorable resolution

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Dreamsuite Mike
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July 6, 2023

Hi, this is not the forum to discuss billing disputes but I suggest you contact Trello using:

Screenshot 2023-07-06 102908.png

Select Billing and they will be able to help you

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