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Billing - Premium

Sarah Gregory October 12, 2022

If I chose Monthly Billing... Can I cancel at any time (months notice) - or am I tied in to a yearly contract etc - and have to pay the remaining months.... 

 

We are going to trial Trello for a project at work - I will pay monthly - if after 6 months, we not longer need/want it, can we cancel and pay nothing more - or we would need to pay another 6 months..

 

Thank you!

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Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 12, 2022

Hello @Sarah Gregory ,

Welcome to the Atlassian Community!!

IF you are going with monthly subscription then you will have to pay monthly and anytime you cancel the subscription.

 

If you choose to go on year subscription, then you will have to generate the Yealy quote and you need to pay entire year.

 

Note: Subscription you can cancel at Any time.

 

 

Regards,
Mayur

Sarah Gregory October 12, 2022

Hello @Mayur Jadhav - thank you for the quick reply. 

 

So if I sign up, and Pay Monthly - I can cancel the subscription at any time, and not owe anything correct? (Won't be signed into a contract term)... it is basically month to month subscription / billing - is this correct? Thanks. 

Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 12, 2022

that's correct!! 

Like Sarah Gregory likes this
Sarah Gregory October 12, 2022

Thank you

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Nadine Soares
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December 21, 2022

Hello @Mayur Jadhav and if I cancel the subscription for a few months, can I reactivate the subscription without losing any data?

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