I try to display the Gantt view from the power-up Bigpicture which worked perfectly fine 2 days ago and I only have the blank screen displaying the "loading" icon. I cannot see anymore the gantt view on which we worked several hours. Quite frustrating
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October 19, 2020 edited
Hello Eric and Ester,
Would you please be able to confirm if you still face problems with BigPicture Power-up? If so, please contact the SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-336858 in the title of your request.
We will investigate your case individually.
Best regards, Anna
SoftwarePlant Support
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Hello Eric, I have the same problem, and I need the Gant ASAP. I tried with several browsers but the problem persists. I sent a message to Trello support and also wrote a question like you if someone knew the answer (see it to know how I tried to solve it). I'll reply again if I have a feedback.
Thanks for sharing Ester. I also tried several browsers but with the same outcome. And yes please keep me updated should you have an answer. Fingers crossed
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