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Being charged even though I quit my free trial on the twelfth before free trial ended .

I  need someone from billing department to contact me  immediatly ! I  opted out  of plan one day before my free trial was over ,I  should not  be being charged for this.

1 answer

2 votes
Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 17, 2022

Hi @Pamela Chynn,

Welcome to the community!

This is a location for customer to help one another with technical issues using the Atlassian products.

For billing or account related questions, I'd recommend contacting Trello support directly here:

At the very bottom of that page should be a dropdown asking you to select what you need assistance with as well as a form to provide some details.  From there should should be in touch with someone form Atlassian directly who should be able to help you out.

I hope you get what you need!

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