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Automating an Email Reminder

I'm trying to use Trello to track meeting minutes and action items from those meetings. I have it set and working for when I add an action item to a checklist in the minutes it creates a card in the "action items" list and the description of the new card will automatically mention the person who was @'d in the checklist. But from here I also want an email sent to that person as a reminder, and I believe the problem is getting that @'d person added as a member of the card. I've tried several iterations of commands using variables but I get the error message from Trello that they can't find that member, so no email is sent. I must be doing something wrong but I'm not sure what and any help would be greatly appreciated. Thank you!trello automation.png 

1 answer

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Hannah Morgan Community Leader Jul 14, 2022

Hi @Eamon McCracken ! Welcome to the community :) I had a play around and managed to make it work. Here are the commands I created (a sort of simplified version of yours):

Mentioned user commands.PNG

I think the key here is to add "@" before your {wildcard1} variable.

Hannah Morgan Community Leader Jul 14, 2022

Edit: That first rule should actually contain the {* } variable. Also, I added an extra action to remove the @mention from the title just to make things cleaner:


Thank you! Works like a charm.

Like Hannah Morgan likes this

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