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Automated emailing to card members not working

Hi everyone!

I'm new to trello and I'm trying to set up some automations on my board. Using the card repeater plug-in, I created several cards representing periodic tasks that get copied to a list called "Today" whenever the date/time triggers to card repeater.

I then created an automation in Butler that triggers whenever a card is copied to the list "Today", and as an action, it creates a due date set to one minute later (to avoid potential timing issues):


I have another automation that adds me as a member whenever a due date is set:


Finally, I set a third automation to send all card members an email at the moment the due date is due:


To my frustration, I have only managed a couple of times to receive the emails, but I cannot reproduce it anymore and now, for some reason, it stopped working altogether. 

Does anyone know what I am doing wrong? All the other automations work perfectly, but this one is driving me nuts! I'd appreciate any advice in this regard.



1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 20, 2022

Hey Christian, 

If I correctly understood your case, you're having a problem only receiving your e-mails, am I right? The other rules work just fine.

Setting the due date in 1 minute doesn't give the time to the due date rule triggered before its due. You can change the rule to set the due date to 2 minutes after adding the card (same rule, just 2 minutes instead of 1) and it'll give the time to the due date rule triggers and then forward your e-mail. 

What is happening is basically before the rule on the due dates tracks it the card is becoming overdue.

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