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Atlassian Classroom license request form not working (and question about usage)

Javier Barroso
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I'm New Here
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August 16, 2024

When I complete the form for Classroom license, I get the following error: "Something went wrong, please try submitting your request again." I tried it a few times and made sure all the fields were filled. Is the form not working?

 

I plan to use a Trello workspace to invite students to collaborate on a board throughout the semester. I do not want students to pay. I understand that boards can have guests, but I am a bit confused about the limit. Can there only be 10 guest board collaborators even on the Standard or Premium tiers?

Do I have to limit the number of students participating in a board to 9 (plus me)? Is there any solution if I have more than nine students in my class?

Thank you for your help!

1 answer

0 votes
Austin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2024

Hello,

If you upgrade a workspace to premium you can add more than 10 guests to a board. As long as each student is only joined to one board they are considered a single board guest and not billable. You would only have to pay for your license. Both standard and premium Trello subscriptions allow you to invite more than 10 guests to a board. 

Regarding the classroom license, are you starting here to fill this out: https://www.atlassian.com/solutions/survey/classroom-license-request#/ ? If yes, please try using a different browser to help isolate the issue. 

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