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Assign task and due date function has disappeared from my Trello lists

Edward Patey February 10, 2021

Hi there,

 

I have opened Trello today and for some reason I can no longer assign tasks or set due dates on my lists. 

Does anyone know why this functionality has disappeared? Other people in our business can still do this...I have tried closing and re-starting, but hasn't worked. 

 

Thanks Ed 

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Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2021

That is a Business Class feature, so some thoughts are

1. You were on a Business Class trial or your subscription ended.  But you said other people in the business can still do this so...

2. You are trying to do this on a board that is inside a team that doesn't have Business Class (i.e. you made a new Team and put this board in there and that team doesn't have the Business Class subscription).

Those are my two guesses.

Edward Patey February 14, 2021

Thanks Michael - very helpful and much appreciated. 

I was surprised that I didn't get any kind of notification...one minute it was working fine, the next I lost some functionality and then an hour or two later the whole thig disappeared from my machine (just as I was about to start a meeting). Very frustrating and an unnecessary way of doing things. an email reminding me that it was about to end and prompting me to sign up for continued service would have been appreciated. 

 

cheers Ed 

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