Android App Pictures

carlos Flores
Banned
January 3, 2025

 

 

Hey there :)

we are using a service project in Jira. With the Apple device, this works wonderfully and here I can insert images in the fields intended for this purpose. With my Android device I get to the point that the camera opens and I can take a picture. If I then press okay, then it crashes and I can no longer get to the field.

Also, a colleague can't use the Android app to insert any pictures into the fields. However, he can via Apple.

Do you have a tip here? Is this a setting thing of the admin?

Thanks and greetings,
Laura

1 answer

0 votes
Atlass Monster
Banned
January 4, 2025

Atlassian is notorious for their bad mobile support. 

Use the product from a web browser in Desktop mode for the page and maybe it will better?

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