Hi team. I use Trello to manage the tasks allocated to a group of volunteers that I coordinate. Trello used to send e-mails to members when anyone updated an issue. This seems to have stopped working. Is this a Trello change or is there a setting that I have inadvertently changed. Advice appreciated.
Hi @Derek Weaver ,
Thanks for posting and welcome the community.
If any user is watching any card they would get response to any changes like adding comments, updating due dates, uploading attachments to the card. This can be for board, list also then it would be for the cards in that list and board.
Could you please check this guide - https://help.trello.com/article/793-receiving-trello-notifications and go to account settings and check the notification frequency whether it set to 'Never' or not? If it set to 'Never' then no emails would be sent.
This helps with my query. Through rules I can set up an alert to say that a change has been made on our Trello board. However I cannot find any way of adding details to the e-mail. The automatic e-mail that Trello sent previously included the title of the issue and a description of the change, e..g Fred moved the issue 12345 to archive. I cannot replicate this so would still be interested to know why the e-mails have ceased, and if they can be reinstated.
Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend B...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events