Accidently deleted a Trello board

Sarah October 14, 2021

Please help,

 

i somehow deleted my most Important Trello board. Is there Andy was To get ist back? 

2 answers

1 vote
Felipe Kowalczuk
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2021

Hi @Sarah

 

Regarding your question, unfortunately deleting a board is permanent, and deleted boards cannot be recovered, check more information about this topic here https://help.trello.com/article/801-deleting-a-board

It's possible that your board was closed, not excluded, check how on https://help.trello.com/article/777-closing-a-board

If your board was closed, you can reopen it, just follow the steps https://help.trello.com/article/781-reopening-a-closed-board


Let us know whether we solved your case or not, and we’ll be glad to help you the best way we can.

 

Best Regards,

Felipe

Sarah October 14, 2021

Hi Felipe,

 

thanks for your answer. I checken my activities and surprisingly i did. Not delete the board nor did I close it. I really wonder what happend? Could it be a technical problem?

 

best

Felipe Kowalczuk
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2021

Hi @Sarah , 

 

Unfortunately if you have deleted your board we cannot recover this. 

That's why we recommend closing boards, https://help.trello.com/article/777-closing-a-board

You can check our Getting Started Guide https://trello.com/guide

We have also Webinars https://trello.com/en/webinars

If you need Trello Support, you can create your ticket here https://trello.com/contact#/

0 votes
Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2021

@Sarah I dont think this helps in this current case, but moving forward you might want to check out Backups for Trello, which lets you restore changes in Trello, I believe including deleted Trello boards!

Dasha Shakov November 30, 2021

Hi @Sarah

Sorry to hear you lost your most important Trello board. Although the best practice is to close a board instead of permanently deleting it, things happen and things don't always go as planned.

The Power-Up the company I work for created is called Backups for Trello (thanks for the shoutout, @Brittany Joiner If you have this Power-Up installed, even if you permanently delete a card, list, or board, you can bring it bring it back in just a few clicks. Unfortunately, we can't bring back data from a time before you had our Power-Up installed but going forward this life-saver app can be a good one to have.

Message me if you have any questions!

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