Accidentally deleted my workspace

Aileen Joy Patentes
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October 18, 2022

Hi Trello Community,


I have a very huge problem and hoping the experts here can help me. I have made the mistake of deleting a workspace instead of deleting another workspace. I was trying to fix and arrange my home page to make it easier to access the workspace intended for my virtual work. 

Now, I can no longer open the said workspace and it says xxx is closed. To reopen this board, contact this board admin. However, I am the admin of the said workspace but I cannot open it anymore. Do you guys have any other suggestions on or remedies for this situation? I am in dire need of help and would really appreciate any help that can be provided. 

Sincerely,

Aileen

2 answers

0 votes
Roche1n
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November 11, 2024

I’ve had a moment like that too, where I accidentally deleted something important while trying to tidy up my virtual office space. It felt like a total mess. In my case, I reached out to Trello support, and they were surprisingly quick to help. They were able to restore my board within a few hours. It might be worth trying that if you haven’t already. Just explain the situation and mention you’re the admin; they might have some options for you.

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Alex Koxaras _Relational_
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October 19, 2022

Hi @Aileen Joy Patentes and welcome to the community,

Just to be aligned... you deleted a board and not a workspace, correct? Can you check if the board is located to "Closed Boards" section?

  • Go to boards > View Closed Boards
  • If your board is located there, click reopen
Aileen Joy Patentes
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October 19, 2022

Hi @Alex Koxaras _Relational_

Thanks for your reply. Unfortunately, it's really the workspace that I deleted. :(

Alex Koxaras _Relational_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 19, 2022

Hmm.. but the message as you pasted it reference a board and not a workspace "xxx is closed. To reopen this board, contact this board admin"

If indeed you deleted a workspace, then I am sorry to be the bearer of bad news, but there is no way to restore it:

Deleting a Workspace is permanent and there is no undo.

https://support.atlassian.com/trello/docs/deleting-a-workspace/

However as you will see on the above documentation, you can create a new workspace and restore there the closed boards.

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