Hi Trello Community,
I have a very huge problem and hoping the experts here can help me. I have made the mistake of deleting a workspace instead of deleting another workspace. I was trying to fix and arrange my home page to make it easier to access the workspace intended for my virtual work.
Now, I can no longer open the said workspace and it says xxx is closed. To reopen this board, contact this board admin. However, I am the admin of the said workspace but I cannot open it anymore. Do you guys have any other suggestions on or remedies for this situation? I am in dire need of help and would really appreciate any help that can be provided.
Sincerely,
Aileen
I’ve had a moment like that too, where I accidentally deleted something important while trying to tidy up my virtual office space. It felt like a total mess. In my case, I reached out to Trello support, and they were surprisingly quick to help. They were able to restore my board within a few hours. It might be worth trying that if you haven’t already. Just explain the situation and mention you’re the admin; they might have some options for you.
Hi @Aileen Joy Patentes and welcome to the community,
Just to be aligned... you deleted a board and not a workspace, correct? Can you check if the board is located to "Closed Boards" section?
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Thanks for your reply. Unfortunately, it's really the workspace that I deleted. :(
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Hmm.. but the message as you pasted it reference a board and not a workspace "xxx is closed. To reopen this board, contact this board admin"
If indeed you deleted a workspace, then I am sorry to be the bearer of bad news, but there is no way to restore it:
Deleting a Workspace is permanent and there is no undo.
https://support.atlassian.com/trello/docs/deleting-a-workspace/
However as you will see on the above documentation, you can create a new workspace and restore there the closed boards.
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