Hi, one suggested use for Trello is for knowledge base management, however none of the sample boards I have seen so far shows any real implementation of a knowledge base. And I think the issue is with Trello cards being too task oriented with very-very limited ability to create any content, while a knowledge base would require something like a wiki. Same with an FAQ - can start with a set of questions but as the body of knowledge grows, it would be helpful to grow the FAQ and keep track of changes. The description field in a card just isn’t suitable for this.
More generally, a Trello card lets one define a simple task, but as the task is being worked on, which may entail conducting research, producing content, etc - there is no place to save this. Sure, I can create a Google Document and add it as an attachment to the card, but that’s a whole lot of work for putting down a couple of paragraphs and a few bullet points. On a related note, I struggle to see how to use Trello for any project planning. I see how cards flow through various boards (todo, in progress, done) as they get worked on and completed and how cards move up and down within a board as their priority changes. But I don’t understand how I can group a bunch of cards/tasks into various projects and have a view on how much of a project is done. I’m fairly new to Trello so would appreciate any insight others can share on how they are using Trello for the scenarios I mentioned.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.