Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

API Response Timeout with a specific combination of request parameters


Hello Experts, please help!

When trying to retrieve all the cards on a specific list A, it returns a 504 error (Response Timeout). However, I got a 200 response while sending the same GET request with other lists (e.g. list B and list C). There are 190 cards in total on list A, 166 cards on list B and 466 cards on list C. I am unable to reproduce this issue on other lists on the same board, neither any lists on other boards.

The endpoint that I am trying to call:{id}/cards?key={api_key}&token={api_token}&filter=open&actions=createCard,commentCard&fields=dateLastActivity,desc,name,labels&attachments=cover&attachment_fields=fileName,url,date&sort=-id&limit=300&before=

The parameters included in the request:

  • filter
  • actions
  • fields
  • attachments
  • attachment_fields
  • sort
  • limit
  • before


In order to analyze the problem, I tried to test each parameters of the request and found the issue. The request can be successfully processed once I removed the parameter attachment_fields and sort. It also worked when I removed the input "commentCard" from the parameter actions.

Can someone please tell me if there is any problem with the request I wrote or what could be causing this?

Thank you in advance!

Best regards,

1 answer

0 votes
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 24, 2022

Hey @Wei Wang - do you mind raising this in the Developer Community instead? You can find the Trello Dev Community over at

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events