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Hi everyone, i'd like to active a standard licence for an year to try out for longer how it works for me.

So far the premium trial as been really nice and i'd like to active at least the standard for now and with the time i see if premium makes more sence.

The thing is when i go on the menu to add a payment method it shows all duplicated, because these is billing for 2 licences when i only need one.

Can sombody help to figure this out please?


Thanks in advance.


1 answer

1 accepted

2 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 19, 2023

Hi @Cláudio Emanuel Vieira da Silva and welcome to the community,

Have you got another user on your trello? It seems that this is the case. I would suggest that you remove that user.

Thank you very much for your answer Alex.


I swear i looked for the reason for this to be happening and couldn't find it.


Somehow i bumped into that menu with this user and tried to remove him.


Now it's solved.


Thank you once again.


Best regards

Like Gaurav Kataria likes this

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