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403 ERROR - The request could not be satisfied.

Patrik Schneider July 17, 2024

Getting 403 error for 2 days on attachment download.

I saw some threads with one update that came 14th of March, but i still can't access the file.

 

 

<body>

<h1>403 ERROR</h1>

<h2>The request could not be satisfied.</h2>

<hr noshade="" size="1px">

Request blocked.

We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

<br clear="all">

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

<br clear="all">

<hr noshade="" size="1px">

<pre>Generated by cloudfront (CloudFront)

Request ID: z6s2jxYfZ9-TaaJTINPgSiNa3B-reRZDo0WSyQQ6IppvvHtA3dbl8w==

</pre>

<address>

</address>

</body>

2 answers

0 votes
Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 17, 2024

@Patrik Schneider where is the context that you're using this? Is this an application you've built? If you're building with the trello APIs, you might want to post in the Atlassian Developer community: https://community.developer.atlassian.com/

You may also need to submit a bug report, let me know if you're unable to do that and I can escalate this issue to Atlassian!

Patrik Schneider July 18, 2024

Im using Trello app, 13th of March i uploaded attachment on card and now i can't download it. i was trying to reach atlassian support and submit a bug, but i ended up here, for whatever reason (atlassian support pages redirected me here).

So if there is a way, to submit a bug directly to atlassian, please let me know.

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 18, 2024

Interesting, if you a paid user, you can submit a but ticket at https://support.atlassian.com/contact/#/

 

Let me know if you're not a paid user, and i can click an escalate button on this issue to an Atlassian Support Member can come take a look.

Patrik Schneider July 25, 2024

Sorry for long inactivity.

Sadly im not paid user (don't even need it), but problem is still there.

 

Thanks a lot for trying to help!

0 votes
Nicolas Grossi
Banned
July 17, 2024

@Patrik Schneider Welcome, I hope someone from atlassian will take a look shoortly.

 

Nicolas

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