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We are an IT service company. We have new implementation and development projects, as well as troubleshooting of existing applications.
We intend to use Trello to track new projects and cases. We have several questions.
We have hundreds of customers, with different kinds of issues for each of them. After a few years, we are going to have thousands of completed cards.
If we have archived the completed cards, how we find them again? Because sometimes we need to look at old cases for reoccurrence issues.