Trello has asked me in the past for feedback, but now I have worked with it for long enough and with so many users of different skill levels that i can confidently list the 4 most critical feature requirements:
(1) Ability to move comments!!! - we need to move comments because our users are constantly commenting on the wrong card. These users are like lost children, they have no idea where they are in context, they comment off topic, or their comment needs to start a new card.
(2) Prevent users from editing description on cards!! - we have users who are completely clueless, they keep commenting in the description field! I had to go to every single card on a board and enter "DO NOT TYPE HERE" into the card descriptions to try and prevent this. This has far reaching implications - if a user comments in the description, we never receive a notification, and we don't know about their comment. In a scenario where there are deadlines involved, this could really be bad.
(3) Prevent users from replying to card notifications by email –– or at the very least, REMOVE SIGNATURE - we have users responding to card notifications by email and allowing their epic 20 line signatures to be added to the card. Not only is this confusing, hard to look at, and annoying, but it also skews any search results in Trello by including spurious information in a comment.
(4) Allow admins to EDIT COMMENTS. - related to #3, if we can't prevent signatures, then please let us edit their comment to delete the signature.
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