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The billing method is complicated and it is not functional to work in teams.

Magali Mazzieri
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November 10, 2022

I really thought that subscribing would give me access to more permissions and functionalities.
It turns out that having more than one board, and using them with the same people, is already super expensive.
The truth is that I don't know how to do now to work adding and removing members so that they don't bill me so much.
This month they made me two invoices and it is not what I wanted. I need to cancel the invoice.
I would like to speak with someone in Spanish if it is possible to be able to explain and clear up my doubts.
Thank you

1 comment

Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 11, 2022

Hey @Magali Mazzieri

I'm sorry that you have had a bad experience with Trello's billing system. And so, because your topic is related to billing questions, could you please open a ticket using our contact form here? And feel free to open your case in Spanish. And we will do our best to answer all your questions and concerns about Trello's billing system. Thanks!


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