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How billing for business class users work

Hello,

Good day! Just have few questions on how billing works when you upgrade for business class:

1. I understand that the upgrade will only cover 8 members (7 team member and 1 multi-board guest), what will happen since we have a total of 27 members in one of our boards? Will all be billed as premium users?

2. Are single-board guests billable?

3. Are there bulk discount if you upgrade to 30 business class users?

Thank you!

1 comment

Torben Atlassian Team Apr 29, 2020

The Business Class fee is per user and will apply to all team members as well as the Multi Board Guests. These are users that are not members of the team but are added on more than one team board. Single Board Guests are free of charge.

You can find detailed information on how billing works with a few examples here: http://help.trello.com/article/855-how-billing-works-with-trello-business-class

In regards to discounts, we can only offer discounts to Non Profit or Educational institutions: https://help.trello.com/article/1092-how-do-i-request-a-discount-for-my-registered-non-profit-organization

I hope that helps.

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