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Absolutely LIVID about card descriptions being deleted with a single keypress

I use Trello for work. I bring links for articles I hope to save into the description section of cards related to certain topics/companies. This has proven to be a solution that simply does not work.

If i misclick a key on my keyboard (an as yet undiscovered key), it will delete almost everything and it is unrecoverable. No redo, no cancel what I just did, just.... here's 20 minutes of work you did erased. I am horrified at the prospect of doing that to cards I have spent hours and hours on.

How can this be? At first I thought it was a fluke, but today it happened to me again and I am sitting here scratching my head wondering: How can the product team at Trello not have disabled blanket deletes of large blocks of text in the description field in 2019??

Please help!

1 comment

Torben Atlassian Team Dec 12, 2019

Hi Phillip,

Is this an existing description that is overwritten? If is has been saved previously and stored on our servers, you should be able to recover it via the json export: https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed

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