Deployments can introduce changes to services that cause major incidents. In this free webinar, we explored how to use Jira Service Management Cloud to resolve incidents faster and with less downtime.
Together we covered:
connecting a CI/CD tool to a service
creating and escalating an incident to a major incident
investigating the major incident to view the deployment history of the service that’s impacted
This webinar was created to help service project cloud administrators, Jira Cloud administrators, and other members of incident response teams such as IT support/ops managers, technical leads, developers, site reliability engineers, etc.
As part of an ongoing series, Atlassian University offers these free, live webinar to strengthen your Atlassian product skills and learn directly from Atlassian experts.