Possible incorrect answer in ITSM Basic terms module

[natasha.donald]

Hi

I'm working through the basic ITSM Terms module and I think the wrong answer is captured as correct.  I believe the correct answer should be false - the descriptions are around the wrong way. Does anyone else agree? 

[Lauren Allen]

I agree.  The answer to the question is False.

[Kate Pawlak [Appsvio]]

Hi @natasha.donald ,

You're right. I passed it to Atlassian team and they'll fix it asap. Thank you!

[Joseph Chung Yin]

I concurred with @Kate Pawlak [Appsvio] statement.  However, Incident Management in my option is focusing on handling the incidents and not proactively detect, analyze, and eliminate the causes.

The question is not properly stated... 

Best, Joseph

[Ellen Walter]

@natasha.donald Thank you for sharing this! I'm on the Atlassian University team and we really appreciate that you pointed this out.

We're updating the lesson now and will have a corrected version out soon. Thanks again, and happy learning!