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How to renew an expired free course

Hi there,

 

I have enrolled in a couple of free intro courses, and stared them, but then was distracted with work.

I returned to them this morning and found that they had expired and I can't access them.

missed course.png

 

Please may someone un-expire the course for me, or explain how I can un-enrol and re-enrol.

My second question: why is there an expiry in the first place? I don't really have time to dedicate a whole day to going through a course, and I've found it's very convenient to run a lesson between tasks

Cheers
Matt

2 answers

1 accepted

2 votes
Answer accepted

Hi @Matt_Grace !

Thanks for your question. I have gone ahead and reset the enrollments for you and removed the expiration date. You should be all set to go now! 

Let me know if I can help with anything else!

Cheers,

Nathan

0 votes
Kat Marketplace Partner Apr 16, 2020

@Julia - can you help with this question?

Julia Atlassian Team Apr 17, 2020

Thanks @Kat , someone on the University team will take a look at this for @Matt_Grace .

Thank you for flagging @Kat  & @Julia ! 

Thanks for escalating this @Kat  and @Julia 

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