How to renew an expired free course

[Matt_Grace]

Hi there,

I have enrolled in a couple of free intro courses, and stared them, but then was distracted with work.

I returned to them this morning and found that they had expired and I can't access them.

Please may someone un-expire the course for me, or explain how I can un-enrol and re-enrol.

My second question: why is there an expiry in the first place? I don't really have time to dedicate a whole day to going through a course, and I've found it's very convenient to run a lesson between tasks

Cheers
Matt

[Nathan Matsushima · Accepted solution]

Hi @Matt_Grace !

Thanks for your question. I have gone ahead and reset the enrollments for you and removed the expiration date. You should be all set to go now! 

Let me know if I can help with anything else!

Cheers,

Nathan

[Matt_Grace]

Thanks for your help @Nathan Matsushima 

[Kat Warner _TechTime_]

@Julia Johnson - can you help with this question?

[Julia Johnson]

Thanks @Kat Warner _TechTime_ , someone on the University team will take a look at this for @Matt_Grace .

[Nathan Matsushima]

Thank you for flagging @Kat Warner _TechTime_  & @Julia Johnson ! 

[Matt_Grace]

Thanks for escalating this @Kat Warner _TechTime_  and @Julia Johnson