Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to get my team started

Atlassian, you must be kidding. I have a team of 20-30 project managers, product managers and developers with varying skill with Jira and less with Confluence. We are looking at getting rid of these tools as they are not being used. Half the people are nervous to use them and the training material is useless. There are thousands of videos, uploaded with no apparent intent other than flooding YouTube with content.

How can I get myself and my team up to speed without spending $$$$ on Atlassian University?? Am I the only one that has had this problem?

3 answers

6 votes
Gary Barg Atlassian Team Feb 28, 2018

Gary from Atlassian University here. Totally agree with Danyal's strategy of using a leveraged approach to training. Get a few power users up to speed with the products and have them coach the rest. University has both formal classes and in-product (for Cloud currently, available through the Marketplace) self-paced training. 

Hi,

Another goo practice is the "train the trainer" thing. If you don't want to spend too much, you might work with a Partner on getting some initial support + training material and courses for a limited audience. Once ready, those trained people can help others, we are using that mechanism here at National Bank of Canada: we're a team of 6 admins for 10000 users, we clearly can't teach everything to everyone. Instead, we built a "SuperUsers" program to reward our most relevant members and train them deeper, they can spread the word afterward and help on day-to-day support!

As mentioned by Danyal, you definitely need to get some Atlassian-skilled resources to start the whole thing!

Hope you can step into that and like the products as much as we do!

1 vote
Danyal Iqbal Community Leader Feb 28, 2018
without spending $$$$

It might make more sense to get rid of your unskilled  project managers, product managers,developers and whatever other honorable title-holders and hire some skilled people. Of course, that is not possible without spending $ as well.

I would hire atleast 1 decent  Application/platform manager  for your atlassian landscape? and let him coach the others.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Training & Certification

Managing Permissions in Jira for Cloud [Atlassian University Live webinar]

As part of an ongoing series, Atlassian University offered this free webinar to strengthen your Atlassian product skills and learn directly from Atlassian experts. Permissions are a vi...

589 views 13 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you