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How do I optain all the passwords of the lab?

I downloaded the course resources but I didn't receive all the passwords of the lab to do the exercises. I'm suppost to receive a email with the extra resources.

2 answers

0 votes
Steve Byrnes Atlassian Team Feb 15, 2021

Hi @Iván Damel Veloz Rodríguez

Very sorry for the confusion! Instructions for obtaining a Cloud lab environment for On Demand courses can be found by clicking on the Start here link in the upper right of the course navigation.

We will work to improve this experience.


0 votes
Pramodh M Community Leader Feb 08, 2021

Hi @Iván Damel Veloz Rodríguez 

It's either there in PDF or usually the Password is Charlie!

You can download the resource in same training content where you start the lab.



Hi @Pramodh M 

I did, but the PDF does not show any URL or users and no password.

I need help with this.


Pramodh M Community Leader Feb 10, 2021

The username is admin and the password is Charlie!

Then go to the user directory once you have logged in, you will get the list of all users.

By the way which certification are you preparing for?

I'm preparing for Managing Jira Projects Cloud course.

Pramodh M Community Leader Feb 10, 2021

Cool, All the best with preparations and for the exam!

Were you able to successfully login?

If the username is admin and password is Charlie, witch email I use to log in, or what URL I should use?

Pramodh M Community Leader Feb 10, 2021

You may have the option to get access to the lab here. please check


yes I have, where should I use the username to get access?

Pramodh M Community Leader Feb 10, 2021

For URL, please follow the one in which you are seeing the lab link to access it.

And find the lab workbook instructions (PDF) for email address and password.

You might have to scroll down for all the PDF's to be visible.


The URL is not visible on the course page and the PDF file says I should receive those, I checked my email and junk mail inbox and nothing there as well. 



Pramodh M Community Leader Feb 11, 2021

It's strange, that you are not able to launch the project lab

We can get into the call and have the troubleshooting!

Please send the invite to if you are interested.


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