Did all of the previously free training on Atlassian University transition to Training for Jira?

[Rob Horan]

I remember there used to be a LOT of free content on Atlassian University.  Unless I'm mistaken, this has transitioned over to Training for Jira, a paid Cloud app.

Is the free content elsewhere, and I'm just missing it?

[Edna Kruger]

Hi Rob!

I see that you're already in the capable hands of your partner manager who will undoubtedly get you moving in the right direction!

For future reference- and for others who may find this useful - there are a few resources to help you get started with Tempo Timesheets for Cloud:

"How to Set up Tempo Timesheets" playlist on our Tempo YouTube channel:

https://www.youtube.com/playlist?list=PLgYwuDZsqFAdlUgaIbGmh9P4gIhX8ZLwW

And these two topics in our Cloud documentation:

https://help.tempo.io/cloud/en/tempo-timesheets/setting-up-and-configuring-tempo-timesheets/first-steps-for-setting-up-tempo-timesheets.html

https://help.tempo.io/cloud/en/tempo-timesheets/get-started-with-tempo-timesheets/administrator-s-guide.html

Hope everything works out well!

[Rob Horan]

Thank you Edna!  I'm sure this will all work out well and we'll have a happy team soon! 

[Mikael Sandberg]

You can find the free training catalog here.

[Rob Horan]

If I remember correctly, there used to be more items, including how to get started in Zephyr and eazyBI

[Ilze Leite-Apine]

Hi, 

All eazyBI training videos created in cooperation with Atlassian University are available through eazyBI documentation: eazyBI Training videos 

Ilze, eazyBI Customer Support

[Rob Horan]

Thanks - other items like getting started with Tempo are still missing.

[Edna Kruger]

Hey Rob! 

Thanks for your interest in Tempo! The Tempo videos that were done in cooperation with Atlassian University can be found on Atlassian's YouTube channel, in these playlists:

https://www.youtube.com/playlist?list=PLaD4FvsFdarSwayrBOc4bgK28vqjEFsAt

and 

https://www.youtube.com/playlist?list=PLaD4FvsFdarTEFplEjSh8g8v8aQ8p1HNV

You can also check out Tempo's YouTube channel to watch videos on the latest features:

https://www.youtube.com/user/tempoplugin

Hope that helps you!

Edna Kruger, Instructional content specialist at Tempo

[Rob Horan]

Hi @Edna Kruger ,

Since you're an instructional content specialist for Tempo I'm hoping you might be able to point me in the right direction.  I am trying to set up timesheets for a team in the cloud and absolutely nothing I do will work - I simply cannot configure this tool to work.  I've essentially flooded support with requests for help and I've only gotten references to documentation. 

Is there a comprehensive troubleshooting guide for people who just absolutely cannot get started?

[Dave Rosenlund]

Hi, @Rob Horan. I'm sorry to hear you are having trouble getting the support you need. ☹️

Since you work for an Atlassian Solution Partner, our partner team ought to be able to provide, or get you, the help that you need.  I'll find out who the right person is and connect you with them.

-dave

UPDATE: It seems you've already reached out to your partner manager. I'm sure she'll get things sorted for you. 

[Rob Horan]

Really appreciate it, thanks!