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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Jira Service Desk Administration course is now Managing Jira Service Projects. So, if you want to learn how to set up and configure Jira Service Management to fit your business and customer needs, look no further.
Get hands-on training on:
How to help your service teams by creating queues and automating common tasks
How to help your customers by customizing the Help Center and Customer Portal, creating SLAs, and using a linked Confluence Knowledge Base
How to create and administer your service projects
This course is designed for anyone setting up a Jira service project in Jira Service Management, including Jira administrators, service project administrators, service project managers, team managers, and IT managers.
Click here to learn more and enroll in this course.
Program Manager, Atlassian University
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