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(Re-)Introducing Managing Jira Service Projects

May 10, 2021

Atlassian University's Jira Service Desk Administration course is now Managing Jira Service Projects. So, if you want to learn how to set up and configure Jira Service Management to fit your business and customer needs, look no further.

Get hands-on training on:

  • How to help your service teams by creating queues and automating common tasks

  • How to help your customers by customizing the Help Center and Customer Portal, creating SLAs, and using a linked Confluence Knowledge Base

  • How to create and administer your service projects

This course is designed for anyone setting up a Jira service project in Jira Service Management, including Jira administrators, service project administrators, service project managers, team managers, and IT managers.

Click here to learn more and enroll in this course.

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M Amine
M Amine
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jun 09, 2021

Very interesting article

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Ben Thoma

Ben Thoma

Atlassian Team
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.

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Program Manager, Atlassian University

Atlassian

Austin, TX

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325 total posts

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