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Looking ahead to new Certifications and Badges in 2021

February 2021 marked a moment of change for Atlassian Certifications. Let’s review what we updated and look forward to our upcoming Certifications!

(Link to our October 2020 retirement announcement.)


Updated Certification Titles

You may have noticed these changes to your existing Certifications.

(Data Center or Server: worried about preparing on one or the other? Exams are agnostic between Data Center and Server, so you can prepare using either platform.)


Coming in 2021

We’re planning new Cloud and Data Center Certifications and Badges in 2021. Here is just a sampling of what we’re queuing up for you in the next 6 months. More will be added later in 2021.

Jira Software

  • Certification in Managing Jira Projects for Data Center*
  • Skillbuilder Courses and Pro Skills Badges for Managing Users, Managing Permissions and Managing Notifications in Jira Software Cloud.

Jira Service Management

  • Certification in Managing Jira Service Projects for Cloud*
  • Skillbuilder Courses and Pro Skills Badges for key Jira Service Management topics including Notifications and Knowledge Bases, as well as an update to the JQL in Jira Service Desk Badge.


  • Pro Skills Badge for Confluence Space Administration (for all platforms), which replaces the retired Confluence Server Administration Certification*

*These three offerings also contribute to your progress on the path to Atlassian Certified Master.

Certifications Retiring in 2024 & Your Next Steps

Exam availability for these Certifications ended on 28 February 2021. Your credential is recognized until 2 February 2024.  Two retiring credentials require you to earn Badges to keep them active.

Stay tuned in 2021 for information about simplified bridge paths OR special price promotions for Certification holders, to get you into the newer credentials**. 


Screen Shot 2021-02-26 at 1.44.42 PM.png

**The System Administrator Certification will not have a replacement.



Jimmy Seddon Community Leader Feb 26, 2021

Thank you for providing this information @Julia Johnson!

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Wow!! That's great news! Thanks, for sharing the update!

Like Ben Thoma likes this
Vero Rivas Community Leader Feb 28, 2021

Many thanks for the information.


Like Ben Thoma likes this

@Julia Johnson , thanks for the informations!

It means that I'll have an opportunity to try myself in two Badges in 2021 for ACP-300 and ACP-400. 

Thank you for the update!

Like Ben Thoma likes this

I have used Atlassian products for years and have always appreciated how informed they keep their users of improvements.  This is good information.

Like Ben Thoma likes this

Hi @Julia Johnson can you give me more details? like when will be available the Pro Skills Badge for Confluence Space Administration? I’m waiting this to get the ACM...

Thanks for the information 

Like # people like this
Sharon Helms Community Leader Mar 04, 2021

Thanks for the update!

Ivan Lima Community Leader Mar 05, 2021

That's great. Thank you for keeping us posted on the certification updates.

@Julia Johnson thanks for the update. 

It would be helpful to understande how to achieve ACM with 

  • Certification in Managing Jira Service Projects for Cloud* 

when I look at is very clear how APB-CSA Confluence Space Administration Pro Skills Badge (Coming in 2021) is contributing, but not as Service Projects will be. 

i.e - Can I hold 2 certs ACP-JSD  + the new one would count as the APB-CSA ?

Hi @Julia Johnson and thx for the update on the certification paths. I passed my first Atlassian certification today and want to continue to earn the Atlassian Certified Master in 2021. Now i read on the page that title and requirements for certified master will change - is there already a timeline on this when requirements are defined or did i miss something? Thanks for your support! :) Best, Sebastian

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G subramanyam Community Leader Mar 23, 2021

That's much needed information and next steps, thank you @Julia Johnson 

Taranjeet Singh Community Leader Mar 25, 2021

@Julia Johnson Thanks for sharing the updates! Is there going to be any replacement certification for Confluence Administrator for Data Center, if it is going to retire in 2024?

Rodney Nissen Community Leader Mar 25, 2021

How did I miss this for so long? Thank you for the update @Julia Johnson 

Like Ben Thoma likes this

@Taranjeet Singh , for Confluence, we'll be releasing a Pro Skills Badge for Confluence Space Administration, that is agnostic between Cloud and Data Center.   At this time, we're not planning a full certification for Confluence Administration.

Like Ben Thoma likes this

Hi Julia,


thank you so much for the update. Can't wait for the new Badges/Certifications and it's great to know what you are planning.

Like Ben Thoma likes this
SriKumar P Atlassian Team Mar 30, 2021

Thanks for the update @Julia Johnson . 

Excited to try Atlassian Badges and Certifications.



Like Ben Thoma likes this

Thanks for the update!

Like Ben Thoma likes this


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