In extension of the Three Cs of Communication by @Rose Eliff , which focus on the "sender" role..
The "Receiver" role in a communication process is at least as important as the "Sender" role. Hence...
Tip:
Whether in an email, voicemail or on conference call, when communicating with others remember:
Listen/Read
Comprehend
Take your time
Nowadays, people do not listen to understand, to learn, to just be informed etc.
They listen to answer, to react, to oppose, to argue etc.
They aren't what they is! (*)
They are what they do!
And that's bad!
(*) you are what you is (https://genius.com/Frank-zappa-you-are-what-you-is-lyrics)
Yes I think we're conditioned right now to just power through and get work done. Productivity equals checking things off a list. But to your point, @Loïs Bégué , if we just take a breath and first seek to understand what we're receiving, we might engage in a different way.
Thanks for sharing this tip, @Loïs Bégué !
Hi @Loïs Bégué
Thank you very much for sharing and another thing that we must always, always, always keep in mind that when we read an email we do not know with the intensity or the emotion that it has been written, therefore we must try to read it objectively without inserting our own emotions to avoid bad blood
Cheers
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