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Whether in an email, voicemail or on conference call, when communicating with others remember:
After reading an email or being in a conference call, do you ever come away thinking “What did they mean?” When working on a team, the ability to communicate well has always been important. Today, it’s even more important when many of us aren’t working in a shared office environment where hallway or kitchen conversations can provide added clarity to our discussions. Prior to our working-from-home world, we could clarify discussions in casual conversations, dropping by someone’s desk to ask a question or stopping them in the hallway.
Lacking that in-person contact, it’s more important than ever that we are clear, concise and correct in our communication.
I’ll add a fourth C: Courtesy. Be courteous and kind when communicating. Your integrity and kindness will make you a person that others will want to listen to and engage with.