Between sync and async communication

Evan Fishman - Rally for Jira
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 27, 2024

In my experience, the most effective teams don't choose between synchronous and asynchronous communication—they master both.

It's never about choosing sides. It's about finding the perfect balance.

Synchronous communication shines when:
▪️Tackling complex problems that need rapid back-and-forth
▪️Building team rapport and culture
▪️Making quick, time-sensitive decisions

While asynchronous communication shines when:
▪️Allowing deep, focused work
▪️Accommodating global teams across time zones
▪️Providing space for well-thought-out responses

The teams that nail this balance between sync and async?

They make quick decisions when needed and still carve out space for deep work.

So, I'm curious - how does your team handle the sync-async balance?

What do you think works for you, and what doesn't?

1 comment

Comment

Log in or Sign up to comment
Valeriy Kosenko December 27, 2024

Great post!
We use asynchronous communication.

Evan Fishman - Rally for Jira
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 27, 2024

@Valeriy Kosenko Lovely! Everyone should use a form of async. 

TAGS
AUG Leaders

Atlassian Community Events