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Changes are not saved in WBS gantt-chart after refreshing the page

ofelie
ofelie Jul 06, 2020

Hi Atlassian community :) 

 

So I am using WBS Gantt-chart app for managing the project plan. I am editing the start and finish dates on Gantt chart, saving my changes, all works fine at this moment. But as soon as I am refreshing the page, my changes are gone. Has anyone faced this issue before? and if so, is there any solution? 

 

Thanks in advance! 

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Maya_U
Maya_U Jul 06, 2020 • edited

Hi,

I’ll find out the answer for you, so could you raise a support request?

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a movie of this matter to request.

Best Regards,
Maya

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ofelie
ofelie Jul 07, 2020

Hi Maya,

 

I raised a support request. Thanks

Like • Maya_U likes this
Amy.Sample
Amy.Sample Sep 15, 2020

any updates on this issue? I have the same problem

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Viviana Teatin
Viviana Teatin Oct 29, 2020

Me too I got the same problem. Does anyone know how to save the changes?? 

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Maya_U
Maya_U Nov 01, 2020 • edited

Hi,

If you have the same problem, please raise a support request.

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a movie of this matter to request.

Best Regards,
Maya

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Sean Osawa at Ricksoft
Sean Osawa at Ricksoft Sep 28, 2020 • edited

Hi,

The fix version of the bug has been released on 1st September.

If you still have the same problem, please raise a support request.

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

Best Regards,
Maya

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