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deleting an update

Is there a way to delete an update to an incident? Can it be done by an admin? 

1 answer

3 votes

Hi Jay,

Unfortunately at the moment the functionality to delete an already posted update is not available within the product. We do have a feature request submitted on this and I would be happy to get your request added to this as a +1. Unfortunately, our feature request space for the Statuspage engineering team is not yet public so if you do need a reference id on that feature request it is STSPG-5387

Thanks so much!

I also need to delete an update. Can I upvote this feature request?

Like # people like this

Please this is necessary as it's too easy to accidentally post an update. Without being able to delete them, it makes for messy unprofessional incidents. Do you have any suggestions for workarounds?

Like Megan Freshley likes this

I too would like to +1 this Jira... but I cant find where to pull up STSPG-5387. Anyone have a hyperlink where I can go to add my +1?

Otherwise, whats the work around here? Delete the incident and add all the updates, sans the one intended? This is really bad.

Like Megan Freshley likes this

Please, anyone can make a mistake. We need to be able to delete an update in those cases.

Like # people like this

Definitely need this, got bit by it today after we had a long thread of existing updates which we can't easily re-create.

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