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deleting an update

Jay Adams July 8, 2021

Is there a way to delete an update to an incident? Can it be done by an admin? 

4 answers

10 votes
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 8, 2021

Hi Jay,

Unfortunately at the moment the functionality to delete an already posted update is not available within the product. We do have a feature request submitted on this and I would be happy to get your request added to this as a +1. Unfortunately, our feature request space for the Statuspage engineering team is not yet public so if you do need a reference id on that feature request it is STSPG-5387

Thanks so much!

Megan Freshley July 19, 2021

I also need to delete an update. Can I upvote this feature request?

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Danna S October 21, 2021

Please this is necessary as it's too easy to accidentally post an update. Without being able to delete them, it makes for messy unprofessional incidents. Do you have any suggestions for workarounds?

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Tim Chaffin January 20, 2022

I too would like to +1 this Jira... but I cant find where to pull up STSPG-5387. Anyone have a hyperlink where I can go to add my +1?

Otherwise, whats the work around here? Delete the incident and add all the updates, sans the one intended? This is really bad.

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Tomas Gonzalez February 24, 2022

Please, anyone can make a mistake. We need to be able to delete an update in those cases.

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Barnett Klane March 9, 2022

Definitely need this, got bit by it today after we had a long thread of existing updates which we can't easily re-create.

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Jonny March 9, 2022



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Matheus F_ Nishida May 18, 2022


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Aleksander Eikeland December 15, 2022


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Nikki Collister February 15, 2023


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lmilleso March 8, 2023


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Anna Kent March 9, 2023


Stephanie Willis September 18, 2023


2 votes
Nate Maxfield December 7, 2022

I also need this.  

2 votes
Jean-Marc Fazan November 7, 2022


1 vote
Aleksander Eikeland March 8, 2023

Since this seems to be a blocker for Atlassian, could we at least get a confirmation dialogue box notifying the user that clicking Update without entering any text will trigger the default text? Seriously, this is some really bad UX design and needs to be addressed.

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