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change incident status name

m Dubois I'm New Here Sep 28, 2021

Hello,

By default, there are 4 following incident status name
Investigating, Identified, Monitoring, Resolved.
Can I change this status name to something else?

Thanks.

1 answer

1 accepted

2 votes
Answer accepted
Jesse Klein Atlassian Team Sep 30, 2021

Hello there,

This is Jesse from the Statuspage support team. Welcome to the community! Incident names cannot be changed natively in the application but if you have access to using custom code, determined by what tier service you have, you might be able to edit the names. While I don't have any examples due to the nature of custom code, we do have some examples of custom code here: https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/

Hopefully that helps get you started. I hope that you have a great day!

Regards,
Jesse

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