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Why System Metrics leave blank data on my Statuspage while I'm sending data.

Tim S I'm New Here Jun 12, 2021

Hello everyone,

I use Statuspage API to send data to my metrics every minute but after some moment (4hours) there is a blank In the graphic and I don't know why. I checked if my app was still sending data and yes I even receive response from the API. If I don't restart the app every time there would be no data for a while. 

And some times the data is filled 1 hour later, could it be from the cache of my browser ?

So I'm asking the community if I'm doing something wrong.


I'm using JavaScript, I've used the example that was given by Statuspage but I modified it a bit so it could work with the rest of my app.

First of all the condition on line 4 was effective but when I saw that there was a blank in the data and that this condition was true while sending the data (came from the code of Statuspage) I've decided to disabled it.  

So I don't know if the fact that I'm sending data every minute is an issue or I just need to care more attention at the data points (every 5 minutes)

If someone could help me...

Thanks for your time,

Tim S.

ps: If this code seems you non optimised don't worry it's test code.

async function submit(count, botping) {

    count = count + 1;


   //if(count > totalPoints) return;


   var url = apiBase + '/pages/' + pageId + '/metrics/' + metricId + '/data.json';

    var currentTimestamp = epochInSeconds - (count - 1) * 5 * 60;

    var randomValue = Math.floor(Math.random() * 1000);


    options1 = {

        method: 'POST',


        headers: {

            'Authorization': 'OAuth ' + apiKey,

            'Content-Type': 'application/json'


        data: {

            data: {

            timestamp: currentTimestamp,

            value: botping,





    const res = await axios.request(options1).catch((error) => {



    console.log(; // That is the undifined on the screenshot




1 answer

0 votes
Tim S I'm New Here Jun 13, 2021


I just saw after 2 days that the problem is not mine it's the Statuspage metric which update 4-5h later.


Does somebody know why ?


Tim S.



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