Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,557,444
Community Members
 
Community Events
184
Community Groups

Why Does StatusPage ask to reset password at first logon?

I setup SSO using SAML2 (AzureAD) when I first logged on with my new account StatusPage asked to reset my password. Shouldn't my credentials be parsed to my StatusPage account?

I can't seem to locate a setting where I can turn the off. 

1 answer

0 votes
M@ICE
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 05, 2019

Hi Freddy,

When logging in as a team member (admin) to the Statuspage Management Portal for the first time, you are always requested to set a password. This is done to ensure that if, for some reason the SSO restriction was removed, your account has a username/password combination that was set by you the user.

Customers request Statuspage Support to disable SSO when there are issues with the IDP or changed configurations that were not updated. In this scenario Support has the option to temporarily disable SSO and allow you to login with a username/password. Not having a password set would be an unnecessary security risk.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events