What are the Unconfirmed subscribers?

[Fanny Mauranges]

What are the Unconfirmed subscribers?

[John M · Accepted solution]

Hi @Fanny Mauranges ,

When a user subscribes to any Statuspage, they are sent an email with a link to confirm their subscription. Until that step is completed, the user is an 'unconfirmed subscriber.' 

[Fanny Mauranges]

Ok, thank you John!

[Jamie Vaughn]

If a user uses an email distribution and they don't confirm their subscription, will they get removed or not get notices?

[John M]

@Jamie Vaughn The process would be the same for distro lists, they would still need to activate the subscription by confirming - they would remain in 'unconfirmed' status. 

[Jamie Vaughn]

Understood, when unconfirmed does that also limit the type of communication they receive until they are confirmed? 

[John M]

yes, they would not receive any notifications (regardless of type) until they are confirmed. 

[Jamie Vaughn]

Thanks, this helped a lot.