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What are the Unconfirmed subscribers?

Fanny Mauranges
Fanny Mauranges Nov 17, 2022

What are the Unconfirmed subscribers?

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John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 17, 2022

Hi @Fanny Mauranges ,

When a user subscribes to any Statuspage, they are sent an email with a link to confirm their subscription. Until that step is completed, the user is an 'unconfirmed subscriber.' 

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Fanny Mauranges
Fanny Mauranges Nov 18, 2022

Ok, thank you John!

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Jamie Vaughn
Jamie Vaughn Mar 02, 2023

If a user uses an email distribution and they don't confirm their subscription, will they get removed or not get notices?

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John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 08, 2023

@Jamie Vaughn The process would be the same for distro lists, they would still need to activate the subscription by confirming - they would remain in 'unconfirmed' status. 

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Jamie Vaughn
Jamie Vaughn Mar 08, 2023

Understood, when unconfirmed does that also limit the type of communication they receive until they are confirmed? 

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John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 08, 2023

yes, they would not receive any notifications (regardless of type) until they are confirmed. 

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Jamie Vaughn
Jamie Vaughn Mar 08, 2023

Thanks, this helped a lot. 

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