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Using New Relic Synthetic Metrics inside StatusPage

Adam I'm New Here Jan 15, 2021


This has been an ongoing question for about the past year with statuspage, how on earth does the Metric integration really work with StatusPage and NewRelic?

The Documentation seems to be really outdated with porting your data over to statuspage which can be found here.

So what my question is, can I use my Synthetic Monitors Data with statuspage? As it seems to be a really conflicted question without an answer. When connecting New Relics Rest API it receives the common error:

"Remote validation of your credentials failed, or you have no applications associated with your account."

Any help would be appreciated on whether synthetics is supported, and it would be nice for an update from Atlassian about this to clear some things up.

Thanks! :)


1 answer

Adam I'm New Here Jan 16, 2021

Hey, Yes I've reviewed their entire community thread along with this one as well, but it's still very unclear. All we need is some clarification and currently, everyone's just pointing fingers at the other person.


"I do want to add that it seems as though their documentation is out-of-date when it comes to finding the REST API key."

"If that’s the case - we’ll need you to work with Atlassian on the issue. They created that integration, so we don’t have visibility into how it is supposed to work."

It does, however, seem like the issue is common, as people are lost.

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