Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Using New Relic Synthetic Metrics inside StatusPage

Heya,

This has been an ongoing question for about the past year with statuspage, how on earth does the Metric integration really work with StatusPage and NewRelic?

The Documentation seems to be really outdated with porting your data over to statuspage which can be found here.

So what my question is, can I use my Synthetic Monitors Data with statuspage? As it seems to be a really conflicted question without an answer. When connecting New Relics Rest API it receives the common error:

"Remote validation of your credentials failed, or you have no applications associated with your account."

Any help would be appreciated on whether synthetics is supported, and it would be nice for an update from Atlassian about this to clear some things up.

Thanks! :)

Adam

2 answers

Any updates on this?

I've setup the integration with Newrelic but I'd like to get data from Newrelic Synthetics monitors displayed on the status page.

Hey Ronaldo,

as far as I'm aware they have updated their page on how to go about doing this, though as stated synthetic monitors are not supported between new relic and status page, only APM.

This is due to Atlassian using the outdated API (RestAPI), one day they may port over to the new API system which will support synthetics, but only time will tell.

Like Ronaldo Raivil likes this

Hey, Yes I've reviewed their entire community thread along with this one as well, but it's still very unclear. All we need is some clarification and currently, everyone's just pointing fingers at the other person.

 

"I do want to add that it seems as though their documentation is out-of-date when it comes to finding the REST API key."

"If that’s the case - we’ll need you to work with Atlassian on the issue. They created that integration, so we don’t have visibility into how it is supposed to work."

It does, however, seem like the issue is common, as people are lost.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

2,017 views 5 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you