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Uploading subscriber lists

Yat Lau
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April 26, 2024

Hi there,
I'm trying to upload a subscriber list (CSV) based on the template provided.

I received a success message and within the success message, it says that I will be emailed once the task of uploading is complete. 

However, statuspage has not emailed and it has been more than a week.

Thanks in advance.

1 answer

0 votes
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2024

Hello @Yat Lau ,

This is Shashwat from the Statuspage support team and here to help! :) 

The subscriber upload shouldn't be taking more than a week.

Could you please log an email ticket with us using this link for the issue?

Kindly attach the subscriber upload file and the page URL for which this issue is observed and we can investigate it further.

Best,
Shashwat

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