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Turn off Long-running incident notification emails

I want to turn off the emails to statuspage admins notifying about long-running incidents.

I'm unable to find anything in Your Page or any sub-sections pertaining to this config.

1 answer

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Answer accepted

Hi Logan,

You need to click on the profile image, bottom left of the green sidebar -> Profile -> Uncheck the checkbox next to 'Long-running incident notifications'.

Screenshot 2021-05-12 083518.pngScreenshot 2021-05-12 083621.png

Hope this helps & if it does please mark this as the answer.


Thanks Nick!

This may be obvious, but I'll ask anyways: Since this is profile specific, I'm assuming the other admin's will have to go in and manage this setting for themselves?



Hi Logan,

You'll need all your other team members to go in and change it. It's definitely annoying but I have fed this back to the product team over 2 years ago and hopefully with the migration to Atlassian ID there may be a future update for admins to set this at organization level.

Hope this helps.


Hi Nick,

Has this issue been addressed. Even though I uncheck the 'Long-running degraded component’ checkbox from Profile. We are still getting these notifications.


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