Turn off Long-running incident notification emails

[Logan Eriksen]

I want to turn off the emails to statuspage admins notifying about long-running incidents.

I'm unable to find anything in Your Page or any sub-sections pertaining to this config.

[Nick Coates · Accepted solution]

Hi Logan,

You need to click on the profile image, bottom left of the green sidebar -> Profile -> Uncheck the checkbox next to 'Long-running incident notifications'.

Hope this helps & if it does please mark this as the answer.

Thanks,
Nick

[Logan Eriksen]

Thanks Nick!

This may be obvious, but I'll ask anyways: Since this is profile specific, I'm assuming the other admin's will have to go in and manage this setting for themselves?

Regards,

Logan

[Nick Coates]

Hi Logan,

You'll need all your other team members to go in and change it. It's definitely annoying but I have fed this back to the product team over 2 years ago and hopefully with the migration to Atlassian ID there may be a future update for admins to set this at organization level.

Hope this helps.

Thanks,
Nick

[Logan Eriksen]

Thanks Nick!

[Meenakshi Razdan]

Hi Nick,

Has this issue been addressed. Even though I uncheck the 'Long-running degraded component’ checkbox from Profile. We are still getting these notifications.

Thanks