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Trying to cancel statuspage takes me through an endless loop

Kurt Nehrenz
Kurt Nehrenz Aug 03, 2021

I try to cancel Statuspage from within the Statuspage UI.   It asks me some survey questions.   I answer these survey questions, then it redirects me to the StatusPage marketplace landing page, where I am prompted to Log in.... then i am redirected to Atlassian Admin ... where I'm told that I must cancel Statuspage from within Statuspage UI....   and the whole loop starts over again

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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 05, 2021

Hi Kurt,

Thank you for contacting us about this. I recommend raising a ticket with the Customer Advocates, and they can help get your site canceled.

Contact Support 

Select either My Account or Billing/Licensing options, and that should get you to their queue.

Thank you!

Take care,

Shannon

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Statuspage
Statuspage
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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