Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Trying to cancel statuspage takes me through an endless loop

I try to cancel Statuspage from within the Statuspage UI.   It asks me some survey questions.   I answer these survey questions, then it redirects me to the StatusPage marketplace landing page, where I am prompted to Log in.... then i am redirected to Atlassian Admin ... where I'm told that I must cancel Statuspage from within Statuspage UI....   and the whole loop starts over again

1 answer

1 vote
Shannon S Atlassian Team Aug 05, 2021

Hi Kurt,

Thank you for contacting us about this. I recommend raising a ticket with the Customer Advocates, and they can help get your site canceled.

Contact Support 

Select either My Account or Billing/Licensing options, and that should get you to their queue.

Thank you!

Take care,


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

3,051 views 8 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you